Services

Renting In Sussex

We understand how difficult moving house can be and our aim is to make the process as stress-free as possible for you. Below is some information on what would be required for a tenant to rent from Foster & Co

Applicant & Prospective Tenant Information

We are delighted that you are considering renting a property through Foster & Co. Our aim is to make the lettings process as straightforward and transparent as possible. Before applying for a property, please take a few moments to read the information below. It explains what you can expect during the application process, your responsibilities as a tenant, and the documents we will provide.

Before You Reserve a Property

If you decide to proceed with an application, you will receive:
  • Tenants information sheet 2026
  • The Government's How to Rent guide.
  • The property's Energy Performance Certificate (EPC).
  • Details of our tenant referencing process through Let Alliance.
Please ensure you understand the terms of the tenancy before entering into a legally binding agreement. If you are unsure about any aspect of the tenancy, we recommend seeking independent advice from a solicitor or Citizens Advice.

Understanding Your Tenancy Agreement

The Tenancy Agreement is the legal contract between you and your landlord. It sets out the agreed rent, tenancy term, deposit, and the rights and responsibilities of both parties.

The final agreement will include details such as:

  • Property address
  • Tenant(s) names
  • Landlord details
  • Rent and tenancy deposit
  • Any additional agreed clauses

Please read the agreement carefully before signing, as it is legally binding

Your Main Home

The property must be your main and principal residence. If this will not be the case, please discuss your circumstances with us before applying.

Joint Tenancies

If more than one person signs the tenancy agreement, all tenants are jointly and severally liable.

Additional Occupants

Only the named tenants may live at the property unless written permission has been obtained from the landlord or Foster & Co. Where a property is licensed as an HMO, the maximum number of permitted occupants must not be exceeded.

Guarantors

If your references or affordability do not meet the landlord’s requirements, you may be asked to provide a guarantor.

Your guarantor will be referenced and must agree to accept legal responsibility should you fail to meet your obligations under the tenancy.

If you do not have a suitable guarantor, you may be able to use Housing Hand or Rent Guarantor, an independent guarantor service.

Please note that the tenancy cannot proceed until all guarantor documentation has been completed.

Renters' Rights

Our procedures will always reflect current legislation, including the Renters’ Rights reforms where applicable.

Applying for a Property

Application Timescales

Once your offer has been accepted, we will agree a deadline for completing referencing, providing documents, and finalising the tenancy.

Failure to provide the required information within the agreed timescale may result in your application being withdrawn and, where permitted by law, your holding deposit may not be refunded.

Referencing

All applicants are subject to referencing.

This may include:

  • Identity verification
  • Credit checks (where applicable)
  • Employment and income verification
  • Previous landlord references
  • Affordability assessment

There is no charge for our standard referencing process.

Documents We May Request

To support your application, we may ask for:

  • Proof of identity
  • Right to Rent documentation
  • Proof of current address
  • Proof of income
  • Employment details
  • Previous address history
  • Guarantor information (if required)

Some documents may need to be provided in their original format.

Right to Rent

By law, we must carry out Right to Rent checks before a tenancy can begin.

Depending on your circumstances, we may require:

  • Passport
  • Share Code
  • Visa or Residence Permit
  • Other documentation permitted by Government guidance

We may also request proof of your current address, such as a recent utility bill or council tax statement.

Property Information

Property descriptions, photographs and floor plans are provided as a guide only.

We recommend viewing the property in person to ensure it meets your expectations before committing to a tenancy.

Rent Payments

Rent is normally payable monthly in advance by standing order.

The first month’s rent must be received in cleared funds before your tenancy begins.

Where rent is advertised weekly, calculations are based on 52 weeks per year.

Tenant Insurance

The landlord’s insurance does not cover your personal belongings. We strongly recommend arranging your own contents insurance before moving in.

Holding Deposit

To reserve a property, we will normally request a holding deposit equivalent to one week’s rent.

This demonstrates both your commitment and the landlord’s intention to proceed while the property is removed from the market.

The holding deposit will usually be refunded or deducted from your first rent payment or tenancy deposit unless:

  • you withdraw your application;
  • you provide false or misleading information;
  • you fail the Right to Rent check;
  • you fail to take reasonable steps to progress your application within the agreed timescale.

Where a holding deposit is retained, we will explain the reasons in writing.

Tenancy Deposit

Before your tenancy starts, a tenancy deposit will be required.

The deposit will not exceed:

  • Five weeks’ rent where the annual rent is £100,000 or less.
  • Six weeks’ rent where the annual rent exceeds £100,000.

Your deposit will be protected in an approved Government tenancy deposit protection scheme where required by law.

Payment Methods

For security reasons, we only accept payments by:

  • Bank transfer
  • Standing order

All funds must have cleared before keys can be released.

Find a property

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Reservation Fee

If you have an offer accepted on a property you will be required to pay a 1 week reservation fee which will enable us to remove the property from the market and cancel all other viewings. If you later decide not to sign the tenancy agreement for the property or don’t pass the reference checks, the reservation fee is not refundable.

The fee is refundable (minus any costs incurred) if the landlord decides to withdraw.

We also need to see your photo ID (passport or EU driving licence) and proof of current address (utility bill).

Before moving in the following is required:

  • 5 weeks deposit
  • 1 months rent in advance
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Property Sales

When it comes to renting out your property it’s important you instruct an agent that you can trust. When choosing to rent a property with Foster & Co you can be assured of exceptional service by our team of trained professionals who always go the extra mile for all our clients, as standard. You will benefit from our local knowledge of the area, a wealth of experience, expertise, and contacts.

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Property Sales

Finding the perfect property to buy is a significant decision. Real Estate understands this and offers a comprehensive list of properties for sale. Rely on our expertise and personalized service to discover your dream property and make a sound investment.

04

Property Rentals

In search of a rental property? Real Estate has you covered. Our vast portfolio of properties for rent caters to all your needs and preferences. With our assistance, you can find the perfect rental space in no time. Let's get started.

Tenants currently renting with us

If you are a tenant living in a property which is managed by us then please log your maintenance issue via the email address below and we will endeavour to respond as quickly as possible:

If you have an emergency please call the office line on 01273 830 919. If this is out-of-hours and we don’t immediately pick up the call please leave a voicemail and we will get back to you as soon as possible. Where issues arise as a result of actions committed by you the tenant, you may be expected to pay the cost of the invoice. In the event that you are locked out of your property out-of-hours and require a member of the Foster & Co team to gain access, there will be a charge of £80.

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