Landlord Guide
When it comes to renting out your property it’s important you instruct an agent that you can trust. When choosing to rent a property with Foster & Co you can be assured of exceptional service by our team of trained professionals who always go the extra mile for all our clients, as standard. You will benefit from our local knowledge of the area, a wealth of experience, expertise, and contacts.
Our Lettings Customer Service
At Foster & Co we are proud to be an independent estate agent, with a close-knit team of staff who have an extremely good work ethic, working in and outside of office hours. We strive to offer the best customer service possible and are consistent and professional in our field with a fantastic reputation based on forming strong relationships with both our customers, and members of the community, treating everyone with the utmost respect, instilling an immediate sense of confidence and trust in us, as a team. Our lettings staff are perfectly placed to advise in the technicalities of the lettings market whilst being transparent throughout the process and delivering our work to a high standard, which is endorsed by our client reviews, recommendations and repeat business. We offer peace of mind to our landlords and tenants and as a member of The Property Ombudsman, our customers can be sure that we are respected agents who operate to the highest of professional standards, following the strict guidelines and codes of conduct of these bodies. By listening to our clients, we have developed a comprehensive service within our lettings department that expedites the rental process and achieves maximum rental values. We offer an introductory service for the more experienced landlord, as well as a full management service for trouble free letting and complete peace of mind, all for a competitive price. We always accompany prospective tenants to view our landlords’ properties so we are fully prepared to be able to answer all the questions they may have.
Registered database of tenants
We receive daily enquiries from prospective tenants looking to rent all types of property in the area. We also have extensive database of applicants both locally, and from London as more and more people are deciding to make the move south. We also have professionals and families relocating, that require rental accommodation for specific periods during satellite employment or to discover an area before they decide where to settle down.
Accurate Valuations
Our expertise and understanding of the local market ensure our valuations are both accurate and achievable. We take into account all the local amenities surrounding your property from the best schools, transport links, local shops and restaurants. We are also able to determine the interest based on recent properties we have rented nearby and the current demand in the market.
Bespoke Marketing
Our office, located in central Hove, heightens our brand awareness, attracting many tenants to us both in person and via our fully responsive online presence. This together with our innovative marketing campaigns and proactive approach, ensures that our rental properties are never on the market for long. We advertise on all the main property portals including Rightmove, Zoopla, Prime location & On The Market. We also advertise on our own website, in local magazines and newspapers and carry out regular leafleting campaigns. We have a large number of followers on our social media platforms including Facebook and Instagram and often run competitions and giveaways with local businesses which help our brand awareness and further expands our marketing technique. Once instructed we will take photos of the property to use in our marketing materials and market the property, leasing with current tenants for viewings day access, if applicable.
Feedback
We understand the importance of feedback from the property viewings, so we will keep you updated throughout the entire process with regular feedback and marketing strategies based on the feedback we receive once the property has been marketed.
Client Money Protection
Foster & Co are part of a Client Money Protection Scheme. Our Client Money Protection (CMP) Scheme is a compensation scheme run by the Propertymark which provides compensation to landlords, tenants and other clients should an agent misappropriate their rent, deposit, or other client funds.
Independent Redress
Foster & Co are part of The Property Ombudsman Scheme (TPOS). This scheme has been providing consumers and property agents with an alternative dispute resolution service since 1990. The Ombudsman’s resolutions are designed to achieve a full and final settlement of the dispute on all claims made by either party. The Ombudsman can, where appropriate, make compensatory awards in individual cases up to a maximum of £25,000 for actual and quantifiable loss and/or for aggravation, distress and/or inconvenience caused by the actions of an agent. You can learn more about TPOS here: www.tpos.co.uk
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Our Story
Founded 10 years ago by John Oliver, our company was born out of a deep understanding of the challenges and frustrations that buyers, sellers, and investors often face in the market.
Real Estate has been a leading player in the industry for over two decades. With an unwavering commitment to excellence and a customer-centric approach, we have earned the trust of thousands of clients. Our extensive experience, combined with our team of dedicated professionals, allows us to deliver unparalleled service and superior results. Whether you are buying, selling, or investing in real estate, you can rely on Real Estate to guide you every step of the way.
